Legal notice
- Distributor
- GF Support Co., Ltd.
- Representative (responsible person)
- Hideto Kurita
- location
- 1-6-1 Higashiyama, Meguro-ku, Tokyo (S Building 6F)
- contact address
- E-mail: info@eat-travel.jp TEL: 03-5721-3331
- Charges other than the product (shipping charges, fees, etc.)
- Please check the " Shipping Fees " section of the User Guide on this website .
- payment method
- Credit card payment, Apple Pay, Amazon Pay, Shop Pay, PayPal, convenience store payment, Pay-easy, bank transfer, smartphone payment (PayPay, LINE Pay, Merpay)
- Payment deadline
- You will be required to pay at the same time as your order is confirmed.
- Delivery time of the product
- Delivery times may vary depending on the product. Please check the details page for each product.
- Exchange of products
- If the product you receive is different from what you ordered or is defective due to reasons attributable to our company, you may request a return or exchange for the same or equivalent product. You must contact the inquiry desk below within 7 days of receiving the product, stating your name, order number, and the reason for requesting a return or exchange. Please check the product when it arrives, and contact us immediately if you find a defect. We will cover the shipping costs required to return a product that is defective due to reasons attributable to our company. Please note that we cannot accept exchanges or returns of products if you contact us after 7 days from receiving the product, if the product is defective due to the fault of the user or the delivery company, if you have already used or eaten the product, or if the product defect is due to force majeure.
- Contact Us
-
EatTRAVEL® Customer Service Center
info@eat-travel.jp - Cancellation after placing an order
- Please note that we cannot accept cancellations after an order has been confirmed, unless there is a statement on the individual page that says cancellation is permitted.
